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“The beauty” of Unified Communications by Siemens

March 27, 2008 By: Yann Espanet Category: Office Communication Server

During the month of April, Siemens organize his Unified Communications Roadshow in Belgium with three dates ( 9, 18 and 22).
They will introduce a fresh approach to Unified Communications and present their user-friendly solution named OpenScape . Siemens will explain how  his solution integrate with the business and you will have the opportunity to test theses solutions in diverse professional situations.

During this events you will be able to view, phone, chat and mail with the miss Belgium 2006 Virgine Claes using a widget that you can add to a web site, and which demonstrate how to embed UC functions using a widget.
Siemens Unified Communications

You can also view a trailer on how Siemens have been inspired to develop his solution. In a funny way, they explain that the idea of Unified Communications came during a pause at the water-closet in 1996, which have been disrupted by a phone call. They start thinking at the notion of availability in communications and on the concept of availability information’s exchange between different devices. The mobile phone should communicate with the toilet to get an unavailability status update!

Use this dedicated regional web site to subscribe to the Road show, view some video and win a T-shirt!

http://www.uc-roadshow.be

Explore the Siemens Corporate web site to view the US promotional sophisticated video on the theme of “Communications for an Open Mind»:

http://enterprise.siemens.com/open/us/oucs/

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Concerning the product :

The new Siemens’s unified communications software platform is named OpenScape UC Application Server. This suite includes OpenScape Voice Application (HiPath 8000 V3.1 R2, enterprise grade voice and IP least cost routing), OpenScape Video (integrated HD, desktop and client video conferencing) and OpenScape UC Application V3 (role-based UC).

http://www.communications.siemens.co.uk/enterprise/press/press_release_04_08.htm

HiPath 8000 V3.0 is a native SIP real-time IP system designed to provide enterprises with a robust service creation and delivery infrastructure. Scalable from just a few hundred to as many as 100,000 users per single system, and a virtually unlimited number of users in a large network, the HiPath 8000 V3.0 can be deployed and managed as a typical enterprise solution or as a hosted service managed by either the customer, a managed service provider (MSP), or by Siemens.

Download product datasheet

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How this product integrate with Microsoft Office Communications Server?

Siemens offer the OpenScape VoiceLink to enable Siemens telephony functions with Microsoft Office Communications :
“Sitting between Microsoft’s Live Communications Server (LCS) or Office Communications Server (OCS) 2007 and the Siemens HiPath PBX, OpenScape VoiceLink enables PBX phone control functionality within the Communicator client, enabling users to:

  • Utilize enterprise-grade instant messaging and view the PBX phone presence information from a single client user interface
  • Click-to-call via the MOC client using the PBX desk phone
  • Click-to-conference via the MOC client using the PBX desk phone (available for LCS 2005 systems only)
  • Accept or make calls on the PBX phone by clicking on the MOC client
    Set PBX desk phone forwarding via the MOC client”

Source: Siemens Enterprise USA

Microsoft has him announced that the HiPath 8000 v8.1 interoperate with Office communications server in a Co-Existence scenario by using Dual Forking with Remote Call Control (RCC).
Remote Call Control was the PBX integration mechanism that initially shipped with Live Communications Server 2005 and Office Communicator 1.0. In this scenario, users can issue commands from Office Communicator 1.0 to the PBX for their telephone extension, for example, click to call, accept call, deflect call (for example, to another phone number or voice mail) hang up call. Office Communicator 1.0 did not act as a “soft phone” in this scenario. The PBX phone was the default device used for the voice conversation; Office Communicator 1.0 merely sent commands to the PBX to carry out actions on the calls routed to the user’s extension.

The protocol used for this integration is the CSTA over SIP, and a 3rd party CSTA server is commonly required in order to provide the integration. These TR/87 gateways are provided by Genesys, Siemens or British Telecom; however, a growing number of PBX vendors natively integrate this mechanism into their PBX. The advantage of CSTA as an integration mechanism is that most PBX types and models support this technology, thereby enabling a powerful addition to user functionality without having to affect the PBX installation or configuration.

Microsoft and Siemens have signed a Joint Initiative in middle 1996 to Accelerates the Transformation of Voice, Video and Data Communications into a Single Unified Communications Platform.

http://enterprise.usa.siemens.com/company/press/press2006/press_062606.html

I will be at the 09/04 event in Antwerp, so maybe see you there!

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